some questions that are frequently asked

What happens if I don't like the product once I receive it ?

If you're not satisfied with the product, no worries! You can return it within 30 days of receiving it, as long as it’s unused, in its original condition, and with the tags still attached. We’ll guide you through a simple return process and ensure you get a full refund or store credit, whichever you prefer. Your satisfaction is our priority; we’re here to make your shopping experience worry-free.

How does shipping works?

Shipping is simple and straightforward! We are based in Switzerland, and we offer free shipping on all orders within Europe. Once your order is processed, we’ll send you a tracking number so you can follow your package every step of the way. Our goal is to ensure a smooth and reliable delivery experience for all our customers.

How come that the prices are so low?

Our prices are low because I’ve been in the fashion business for several years and have built strong connections with reliable suppliers. These trusted contacts provide me with top-quality luxury items at exceptional prices, which I’m able to pass on to my customers. If you have any doubts about the authenticity of our products, we are happy to provide receipts or proof of authentication to ensure your trust and confidence in our offerings.


How can I be sure the products are authentic?

We understand the importance of authenticity and guarantee that all our products are 100% genuine. We source directly from trusted suppliers with whom we’ve built strong relationships over the years. For added assurance, we’re happy to provide receipts, certificates of authenticity, or any necessary documentation. Many items also include original tags and serial numbers for verification. If you have any doubts or questions, feel free to contact us directly, we’re here to ensure your trust and confidence in every purchase.